In the event you get that letter fro the IDES and then the debit card here is a list of what to do:
1. reassure your HR dept that you did NOT seek unemployment insurance
If you are an IDShield member please call them 1-888-484-8519
2. call IDES at 1-800-814-0513 -select English, option 1 for claimants, option 5 to report identity theft
DO NOT activate the debit card
DO NOT contact Keybank
request your free credit reports at annualcreditreport.com and review for any fraudulent activity
3. File a police report (they will give you a case number - save it) this is not mandatory but might be a good idea
4. It has also been suggested that you notify the IRS of this matter- don't think this is necessary but do it if it will make you feel more comfortable.
I spoke with an IDS investigator and he told me that 90% of these claims do NOT go through.
He told me that these are generally happening due to information obtained thru a data breach such as Equifax but rest easy
Thank you, stay healthy, safe and happy and have some Fun!
Certified Identity Theft Risk Management Specialist
Group Benefits Specialist
Small Business Specialist
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